Comunicación para la difusión de los Espacios de Participación Ciudadana y Control Social en la provincia Bolívar (CPCCS) durante el periodo agosto–diciembre de 2025.

Abstract

The overall objective of this study is to analyze the impact of communication on the dissemination of information about the spaces offered by the Council for Citizen Participation and Social Control (CPCCS) in the province of Bolívar during the period of August–December 2025. The research stems from the premise that limitations in the institution's digital media contribute to the low level of citizen awareness and participation. The methodology employed is descriptive and exploratory with a mixed-methods approach, collecting data on the communication channels used by the CPCCS and their impact on citizen engagement. The main results showed that a significant majority receives institutional information through social media, but only occasionally, suggesting deficiencies in informational reach and a lack of awareness of the entity's responsibilities. The conclusions indicate that these communication limitations not only affect how the population accesses public information, but also the exercise of their democratic rights and social oversight in the territory. The study confirmed that institutional communication influences the dissemination of and access to spaces for citizen participation. It is recommended that the CPCCS authorities consider these findings to implement an interactive digital magazine that promotes effective communication and facilitates citizen awareness. Furthermore, it is suggested that technical staff be trained in digital outreach strategies to foster closer ties and greater interaction with the Bolívar community.