La cultura organizacional en la satisfacción laboral de los transportistas de la Cooperativa de Transportes Pesados Trans Oro Car en la ciudad de Guaranda provincia Bolívar año 2025.

Abstract

This research aims to analyze the relationship between organizational culture and job satisfaction among the drivers of the Cooperativa de Transportes Pesados Trans Oro Car, located in Guaranda, Bolívar Province, during the year 2025. The study is based on the premise that organizational culture is a determining factor in employees’ performance, commitment, and well-being, as it directly influences their level of motivation and perception of the work environment. A quantitative approach with a descriptive–correlational design was applied, using structured surveys administered to the cooperative’s operational and administrative staff to diagnose the current situation, identify predominant cultural factors, and determine their influence on job satisfaction. The results show that organizational culture significantly affects job satisfaction, mainly through dimensions such as leadership, communication, recognition, and teamwork. Although a moderate level of satisfaction was observed, weaknesses persist in internal communication, participation in decision-making, and recognition management. In conclusion, strengthening organizational culture through participatory and human development strategies contributes to higher job satisfaction and improved work performance among drivers.