Condiciones ergonómicas en el desempeño laboral del personal administrativo de la Cooperativa de Ahorro y Crédito San José Ltda., cantón Chimbo, provincia Bolívar, año 2025.

Abstract

The study examined the ergonomic conditions and their impact on the job performance of administrative employees at the San José Savings and Credit Cooperative Ltd., located in the Chimbo canton. The research began when several ergonomic problems were discovered in the work environment, such as insufficient lighting, inadequate ventilation, non-adjustable furniture, small workspace, and limited implementation of active breaks. These factors caused fatigue, physical discomfort, and potential harm to the mental health of the staff. Productivity, work quality, goal achievement, and the overall well-being of the employees were some of the work variables affected by these conditions. Furthermore, the research used a descriptive quantitative approach to accurately specify the properties of the phenomenon under study and its link to job performance. Surveys were conducted with all members of the study population, which consisted of 35 administrative staff members. This allowed for the collection of significant data about the institution's organizational and physical environment. The results identified ergonomic elements that impacted comfort. and the efficiency of the staff, which demonstrates the importance of implementing preventive and corrective strategies, such as furniture conditioning, regular ergonomic assessments, training in active breaks and the promotion of healthy habits in the workplace. Finally, the research was structured in five chapters which allowed us to understand the direction of the study.